BUSINESS PARTNERSHIP SELF-ASSESSMENT

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Have you tested any prototypes or demonstrations of new value-adding solutions for your stakeholders in the last 6 months?
Have you shared insights (unknown information that relates to achievement or progress towards strategic goals) with your key stakeholders in the last 3 months?
In the last 6 months, have you ever participated in a business meeting where you have not contributed at all?
Would your key stakeholder(s) describe you as collaborative and a team player?
Do you understand your key stakeholder's role well enough to confidently manage their role for a week and respond to most key requirements on their behalf with confidence?
Are you known for "stretching" your role to focus on strategic business objectives? Stretch is a term used to describe creating or taking on new work or projects beyond your normal workload.
Do you explore where you can reduce ‘business as usual’ activities to run more value-adding activities on a regular basis (e.g. at least every quarter)?
Do you reflect on problems or issues within your department to shape better ways of working or delivering value to the business?
In the last 6 months, have you ever been asked to complete work that your key stakeholder(s) thought should have been done without asking?
Do you understand the difference between "business as usual", enabling and value-adding work?
Do you shape meetings with a clear agenda and outcome that you are seeking to achieve and help attendees reach the "next step"?
Have you ever consulted to your stakeholders about anticipated issues that are likely to impact their success and achievement, from the lens of your function in the last 3 to 6 months?
When presenting or exploring issues relevant to performance or strategic objectives, are these well-understood and acted upon by your key stakeholders (on most occasions)?
Have you helped an important stakeholder come to a conclusion or solution to a problem without explicitly telling them what to do in the last 3 months?
Do your key stakeholders come to you for advice or guidance before all key decisions that may benefit from your input?
Would your key stakeholders describe you as a good listener?
Do you have strategies or models that you apply to build a deep understanding of stakeholder needs?
Do you develop stories, metaphors or models to help your stakeholders understand concepts that are in your area of subject matter expertise?
In your work, do you usually identify the key objectives and purpose of tasks to ensure they are optimised?
Do you believe your key stakeholders value your availability more than the insights you provide?
Have you shared insights (unknown information that relates to achievement or progress towards strategic goals) with your key stakeholders in the last 3 months that has been acted upon or used to solve a problem?
Do you believe your key stakeholders value effort more than outcomes?
Do you understand the key challenges that your key stakeholders face in achieving their strategic goals and related milestones they are seeking to achieve in the next 6 months?
Have you developed solutions using your own skills, knowledge and resources from your team to help solve a significant problem for your partner in the last 6 months?
Can you articulate three tangible outcomes you have delivered specifically for your stakeholder that has unlocked value over the last 6 months? (Value can be measured by performance improvement, better utilisation of resources, progress or achievement of a strategic outcome, achievement of a KPI, or unblocking a problem that has impeded their achievement of KPIs)
In the last three months, have you produced or developed (independently or via your team) bespoke pieces of work with quick turnaround (e.g. under one to two weeks) that helped a key stakeholder with an important decision that has a very short deadline?
Would your key stakeholders describe you as creative or a good problem solver?
Do most stakeholders trust you and your team for "getting things done" accurately?
Do most stakeholders trust you for helping them with critical decisions?
Have you asked your key stakeholders where you and your team can change or improve to help them achieve better results?
In the last 6 months, have you developed or participated in projects with other departments to solve strategic goals of the key stakeholders you serve?
Do you see business problems or challenges as an opportunity to make a difference?
Do you understand the communication preferences of your key stakeholders?
Have you adjusted your communication and engagement strategies to suit their preferences and ways of working?
In the last week (7 days), have you engaged with most of your key stakeholders for longer than 15 minutes face to face or over the phone? If they have been on leave, consider the last period of time they were at work.
Have you formed new relationships across your organisation, outside of your current team, in the last 6 months to support you and your team in solving a business problem?
Do you believe most your key stakeholders understand the time and resources it takes for you to deliver value in your role?
Would your key stakeholders describe you as a partner?
In the last 6 months, have you formed an alliance with another department to impact change or improvements?
In the last six months, have you ever felt your credibility was compromised with an important stakeholder for providing materially inaccurate or misunderstood information?
Do stakeholders come to you more for advice or consultation on strategic issues than to fix administrative, data-focused or accuracy issues?
In the last six months, have you worked on an important piece of work, only to be told it was done incorrectly and required a large degree of re-work?
In the last 6 months, have you adjusted your work outputs to suit the needs of your key partners?
Can you clearly articulate the strategic goals of your key stakeholder's role?
Can you identify the single most important KPI or challenge that key stakeholders are trying to overcome today?
In the last six months, you moved or adjusted regular tasks (such as month end close, or routine reporting) to suit the needs of your key stakeholders?
Would most of your key stakeholders describe you as flexible or agile?
Do you use tools or other resources to help engage and inform your stakeholders of important information in a way that they find easy to digest?
In working with most of your stakeholders, do you understand how they are "feeling" about their role and career?
Do you know your key stakeholders so well, that you can anticipate or plan for potential complications that impact you, the team and the business you both operate in?
Do you share knowledge with other team members to help them solve stakeholder problems or challenges?
Do you regularly tap into the knowledge of other departments to get their input on initiatives?
In the last twelve months, have you initiated any projects that engages a diverse range of staff members to solve a broader business issue?
Do you find it difficult to get things done with other teams or departments?
In the last six months, have you seen aspects of your work impacted negatively by other departments that don't understand what you are working on?
Do other departments see you or your team as a blocker?
Do you appreciate the strengths of others in your team or broader business, and use these to solve problems?
Would most members of other teams that engage with your regularly describe you as curious?
In the last 12 months, have you agreed to test a new idea or concept that others believe would make your role easier or increase performance?
In recent times, do you find you are saying "no" to additional work or stakeholder needs because you distracted or working on "business as usual" tasks?
Are you typically comfortable negotiating and agreeing on changes that increase your capacity to deliver value to your stakeholders?

FAQ:

I have different scores when I consider different stakeholders I work with.  Is this normal?

Yes -it is likely your relationship and experience will be different across different stakeholders, so we recommend answering the questions with one individual. The results present as a guide.

If I score in the high range range, does this mean I am an excellent business partner?

A high score indicates you are maximising the probability of being a excellent business partner, but this self-assessment can't take into account the perspective of the stakeholders you serve, now 'how' you go about engaging with others. 

I'm new to my role, so some questions are difficult to answer. What should I do? 

Make the best judgement you can relative to where you are now. It is a guide that will change as the environment around you changes. 

How long should this take to complete?

For most people, about 5 minutes.

Will I receive an emailed version of the scores and report?

Yes, however if it does not arrive in your Inbox shortly after completing we recommend checking your Junk Folder.

How have the questions been designed?

Using capabilities described for best practice business partnership across progressive organisations we have explored, typical business partnering experiences have been selected that relate to each category. The scores are a guide only and should not be an absolute measure of your business partnership performance.


BUSINESS PARTNERSHIP
SELF-ASSESSMENT

This self-assessment explores the actions you could be taking which typically reflect the behaviour of a valued and impactful business partner. While this report will not guarantee you are carrying out business partnership activities in a way that builds trust and engagement, a strong score indicates you are maximising the chance of this occurring.

On completing this assessment, you will receive a report that provides feedback relative to the six key behaviours we observe in excellent business partners;

Stakeholder Centric: Putting stakeholders (partners) at the centre of business activities and the design of output to suit their needs,

Deliver Results: The capacity to manage resources effective to achieve results, including overcoming any potential obstacles that arise in delivery.

Building & Maintaining Partnerships: Partnering with others to drive successful outcomes; building and maintaining effective relationships

Coach, Facilitate, Consult: Positively challenge the thinking of others by coaching, facilitating or exploring perspectives on issues and opportunities to achieve best outcomes for key stakeholders (partners).

Accountable: Takes action to ensure outcomes are met; holding self and others to account in the 'value chain' relied on for results.

Collaborative: Working jointly with others towards a common goal. Sharing knowledge and experiences with others and leveraging knowledge to achieve objectives. Also, displaying openness to new ideas and opportunities to raise performance.

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