Quick fix, don't we love them. And that's fair enough. When an unforeseen problem is identified, there's a sense of urgency that comes with it. Everything has to be solved like, yesterday... But what if solving the issue right away was a big waste of time and money? Let’s go back in time and take the example of the Jefferson Memorial in Washington DC.
hat’s the ROI? Probably the most common, and important, business question. Without being able to measure the impact of your culture initiatives it is very difficult to determine if you are spending your efforts in the right areas, if you are heading in the right direction and of course, to secure funding to support your initiatives. It’s also really hard to improve on something if you don’t have a base to start from. So where to start to measure your culture efforts?
We continue celebrating our clients' achievements, here is another great story from Paul Lobanov. Paul is one of those finance leaders who has valued the importance of stepping back, looking at the situation and bringing an open mind to possible pathways and ‘better’ solutions. Equally, as we’ve worked with Paul he has the extremely admirable trait of being self-reflective; willing to explore different ways of thinking and potentially being ‘wrong’. Paul has shared some of his story below in growing as a strategic finance leader.
Gandhi said, “Be the change you want to see” – and that goes for every member of your organisation, most obviously the senior leaders and the key protagonists. An issue often brought up, when a company culture is not at its best, is that “expected behaviours” in line with the company values don’t seem to apply to everybody. This can dramatically impede your culture efforts...
One of the highlights of our work is helping great people on their journey. We are glad to share with you some of their inspirational stories and achievements. Kate Urlich is a talented Finance leader who decided to embark on developing her strategic leadership skills as a finance professional. Her tenacity, growth mindset and dedication to her business has positioned her well to make genuine step-change in her career a reality.
When a finance team starts to explore technology, they often have to look into the way they currently do things and how that might change. This can be very confronting especially when they realise , or when it is put out in the open for all to see , that the way they were working was flawed or highly error-prone. This is very important to address as this feeling of being "wrong" can limit the ultimate success and change that the technology is intended to produce.
A team’s capacity to welcome change , when it is needed , is partially based on their ability to cope with uncertainty, tak e measured risks and “work in the grey” . This can prove to be challenging if team members can’t relate to the company’s vision or feel that they are contributing to a greater purpose through their work .
it has been acknowledged for years now that company culture does have an impact on its overall performance and that neglecting it can lead to lost opportunities for synergies and cost efficiencies, lost customers, lost employees and increased injuries to name just a few. So why would the ROI of organisational culture still be in question? Is the belief in ROI really the issue?
A brand-new sales system is in place. Now your sales representatives have access to this latest tool you expect your revenue to go through the roof but, things barely change... Panic, maybe this wasn't the right technology, what about trying another one or adding a new feature etc. There you go; your organisation has the Shinny Tech Syndrome...
Company culture is often mistaken to be only about big words and big ideas. That intangible and mysterious thing floating in the air that everyone should somehow know about, understand and be part of. While it is true that you can feel a company culture without always being able to pinpoint it immediately, it is actually much more structured and tangible than one might think. One very important aspects of culture is consistency between what is encouraged and how employees, at all levels, can demonstrate culture in action.
Have you ever been to one of those “Strategy Day” where, in the end, everyone just goes back to their BAU and nothing changes? Why would that be? There are potentially a few reasons . But one could be that no one really understood how to make the strateg ic direction happen . As in concretely , on a daily basis. Team members were left to their own device not knowing the who, the what , the how and mostly the WHY . As a result, they all went back to what they know and what keeps the wheel turning. S o what is and what is not an implementable strategy . Read more...
Don’t get us wrong, we love a good automation. We literally co-design automation and process excellence with several companies right at the minute. But before we did that, we ensured with them that this is really what they need and looked at the bigger picture to guarantee their success in the future. Does the following scenario sound familiar? You r organization invests in a big flashy system or tool thinking it will so l ve all their issues. They spend a fortune, contract an implementation team and... there’s no real return on investment . So was the system the issue or should you look further. Read more...
This issue of speed is not only important because of the adage that time is money, but also because slow Excel files exacerbate the human brain’s already poor error-detection abilities. According to usability-engineering expert, Jakob Nielsen: 0.1 second is about the limit for having the user feel that the system is reacting instantaneously 1.0 second is about the limit for the user's flow of thought to stay uninterrupted, even though the user will notice the delay.
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